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Privacy Policy

This website is owned and operated by Vicki Simpson (She’s The Voice Inc - 93181040664). References in this website to “we”, “us” and “our” refer to Vicki Simpson and She’s The Voice Inc.

 

We respect your right to privacy and are committed to safeguarding the privacy of our clients and website visitors. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, you can be assured that it will only be used in accordance with this privacy policy. 

 

We may change this policy from time to time in our absolute discretion by updating this page. You should check this page when you use the website to ensure that you are happy with any changes. This policy is effective from 01/06/2023. 

 

In this privacy policy we will explain what information we collect, how we collect it and what we actually do with it. By giving us your information you are agreeing for us to use it in the ways described here.

 

What personal information we collect

 

We will, from time to time, receive and store personal information you enter into forms on our website, provide to us directly or give to us in other forms. We will only ask for, use or share sensitive information with your consent and only for the reason we collected it (unless we need to by law).

 

The kinds of personal information we collect and hold about you will depend on the nature of your dealings with us.  Generally, this includes contact details like your name, phone number, email and mailing address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including, but not limited to, when you create an account or subscribe to our site, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preferences, respond to surveys and/or promotions, provide financial or credit card information, or otherwise communicate with us.

 

[Of course, if you sign up for some of our services and sessions, such as our one-on-one coaching programs we might ask you for or have access to additional information about your business as well as related documents and materials.]

 

If you are giving us others’ personal information, please do so only if they agree to this policy.

 

Please note that when you access any website (including ours), you may be providing it with information about your location, Internet provider, computer hardware, browser type and operating system. 

 

How we collect personal information

 

Whenever you reach out to us through our website, via email or over the phone you are telling us about yourself. We may also receive personal information about you from third parties. If we do, we will protect it as set out in this privacy policy.

 

We also record some information automatically (using cookies and similar technologies). This happens when you visit our website. We use cookies and similar technologies to monitor and observe your use of our website, compile aggregate data about that use, and provide you with more effective services. If you do not want your information to be recorded automatically, most internet browsers have a facility that will allow you to disable cookies altogether.

 

Purposes for which we use personal information

 

We use all personal information legally, fairly and transparently and in this policy we explain everything that we do with it.

 

We use personal information that we collect about you for the following purposes:

  • to provide you with information and updates regarding our products and services;

  • to promote our products and services, including making you aware of new and additional products, services and opportunities;

  • to respond to your queries and requests;

  • to improve our products and services and better understand your needs; and

  • to comply with our legal and regulatory obligations.

Disclosure of personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. 

We do not sell, rent or trade personal information about you to or with third parties. However, the government might ask for your information, for example through certain laws or a court order. This might include the police investigating a crime, or a court hearing for failure to pay. If this happens, we’ll comply.

 

If there is a change in control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and only when required by any of the above circumstances. 

Security of personal information

We are committed to ensuring that the information you provide us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this policy.

 

Access to and correction of your personal information

 

You have the right to seek access to any personal information that we hold about you and ask us to update or correct your personal information when it is inaccurate, incomplete or out-of-date.

 

If you would like to access or correct your personal information, please contact us using the contact details set out below.

 

Contacting us

 

If you have any questions about this privacy policy or if you’re unhappy with something we’ve done or you think we’re not following privacy laws, let us know and we’ll get back to you promptly. Just reach out at: vicki@vickisimpson.com

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